It uses your real services, schedules, texts and rules to answer and book with real availability.
Updated 26 May 2026
The WhatsApp bot can run in basic or AI mode. In AI mode it uses the business profile, services, descriptions, schedules, holidays, required fields and real availability calculated by BKCitas.
You can add business-specific context in Notifications, but keep it short and concrete.
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Last updated: 10/05/2026
BKCitas (operated by BK Modules LLC) is committed to protecting your privacy. This Policy explains what personal data we collect, why we collect it, how we protect it, and what your rights are, in accordance with Regulation (EU) 2016/679 (GDPR), and where applicable, the California Consumer Privacy Act (CCPA/CPRA). This Policy constitutes a legally binding document between you and BK Modules LLC.
BK Modules LLC, a limited liability company organized under the laws of the State of New Mexico (United States), with registered address at 102 Gold Ave SW, Albuquerque, NM 87102, United States, telephone +1 (813) 214-0078, is the controller of personal data collected through https://citas.bkmodules.com.
For any privacy or data protection question, contact us at bkmodules@bkmodules.com. Users located in the European Economic Area (EEA) may direct requests to the same email; we will respond within a maximum of 30 days.
We retain your account data while it remains active. After closure, identifying data is deleted or anonymized within thirty (30) days, except data we must retain by law:
We rely on providers acting as data processors under contract (art. 28 GDPR):
BK Modules LLC does not sell or share personal data with third parties for their own commercial purposes.
BK Modules LLC is established in the United States. Data is transferred to and processed in the US and, where applicable, within the EU. To ensure the lawfulness of transfers from the EEA, we rely on the following mechanisms:
If you are in the European Economic Area, you may exercise the following rights at any time:
Write to bkmodules@bkmodules.com indicating your name, account email, and your specific request. We will respond within 30 days. If you believe we have not handled your request properly, you may lodge a complaint with the supervisory authority in your country (in Spain, the AEPD — www.aepd.es).
If you reside in California (USA), the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA) grant you additional rights:
To exercise these rights, contact us at bkmodules@bkmodules.com.
The Service is intended exclusively for individuals over 18 years of age. We do not knowingly collect personal data from individuals under 18 years old. If you believe a minor has provided us with data without parental or guardian consent, contact us at bkmodules@bkmodules.com and we will promptly delete such data.
We do not make decisions with significant legal effects based solely on automated processing. Fraud detection and validation mechanisms are used only as decision-support tools, always under the supervision of qualified human staff.
We may update this Policy to reflect legal, regulatory, or service changes. Substantial changes will be notified by email or via a panel notice at least fifteen (15) days in advance. The date at the top of this page indicates the last published update. Continued use of the Service after the effective date constitutes acceptance of the revised Policy.
Last updated: 10/05/2026
This policy explains which cookies and similar technologies https://citas.bkmodules.com uses and how you can manage them, in accordance with Regulation (EU) 2016/679 (GDPR) and applicable e-Privacy legislation.
A cookie is a small file or identifier that a website stores on your device when you visit it. They allow the site to function, keep your session active, remember preferences, and measure service usage.
Non-essential cookies are not loaded until the user accepts them through the consent panel.
To avoid degrading the user experience, this site may display embedded maps and videos using privacy-oriented variants: Google Maps Embed API and OpenStreetMap/Leaflet for maps, and youtube-nocookie.com for videos. These integrations do not set advertising cookies until the user interacts with the content. The provider may receive technical data (IP, user agent) necessary to deliver the content. This loading relies on the legitimate interest of displaying requested content and, for certified US providers, on the EU-US Data Privacy Framework.
You can accept, reject, or customize cookie categories from the banner displayed on your first visit, and modify your choice at any time using the "Cookie settings" link in the footer. Your choice is stored in your own browser and, in aggregate and non-personal form, in our compliance records.
When a customer business enables optional tools on its landing page (analytics, marketing, videos), the corresponding providers may set their own cookies according to their respective policies: Google, Meta, YouTube, etc. BK Modules LLC does not control those cookies.
For questions about cookie usage or to exercise your rights, contact us at bkmodules@bkmodules.com.
Last updated: 10/05/2026
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User" or "Customer") and BK Modules LLC, a limited liability company organized under the laws of the State of New Mexico (United States), owner of the BKCitas service available at https://citas.bkmodules.com ("the Service"). By accessing or using the Service, you fully and unconditionally accept these Terms. If you do not agree, you must not use the Service.
BKCitas is a software-as-a-service (SaaS) platform that enables professionals and small businesses to manage bookings, customers, communications, and payments online. These Terms govern all relationships between BK Modules LLC and the User from the moment of registration or first access.
To access the management panel you must register an account with truthful, accurate, current, and complete information, and keep it updated at all times. You are solely responsible for the confidentiality of your credentials and for any activity carried out under your account. Registration and use of the Service is restricted to individuals over 18 years of age and to legal entities acting through representatives with sufficient legal authority. BK Modules LLC may request identity verification or proof of authority to contract at any time.
BKCitas offers subscription plans whose features and pricing are detailed at https://citas.bkmodules.com. The subscription begins upon registration and plan selection, with charges processed automatically and periodically (monthly or annually) through the payment provider Stripe. Unless applicable law in your country of residence expressly grants a right of withdrawal, amounts already billed are non-refundable. You may cancel your subscription at any time from the panel; the Service remains active until the end of the current billing period. BK Modules LLC reserves the right to modify prices with a minimum of thirty (30) days' notice via email or the panel; continued use constitutes acceptance of the new prices.
You agree to use the Service solely for lawful purposes consistent with these Terms. Without limitation, the following are expressly prohibited:
Violations may result in immediate account suspension or termination, without prejudice to any civil and/or criminal legal actions BK Modules LLC deems appropriate.
BK Modules LLC owns or is licensed to use all intellectual and industrial property rights in BKCitas, including, without limitation: source code, software, platform architecture, visual design, algorithms, trademarks, logos, trade names, texts, images, and iconography.
The name "BKCitas", the associated logo, and all derivatives are protected trademarks and the exclusive property of BK Modules LLC. Their use, reproduction, imitation, dilution, registration, or exploitation — in any form or jurisdiction — without prior written authorization is expressly prohibited. Infringement will result in civil and criminal claims to the fullest extent permitted by law.
Subscribing to the Service grants the User only a limited, personal, non-exclusive, non-transferable, and revocable license to use the Service during the subscription period. No ownership rights in the software or any component of the Service are transferred. Any feedback, suggestions, or improvements you provide regarding the Service may be used by BK Modules LLC without restriction or additional compensation.
In the context of booking and communication management activities carried out through the Service, BK Modules LLC acts as a data processor with respect to end-customer data managed by the User, with the User being the data controller under the GDPR and applicable law. The User warrants that they have the appropriate legal basis to process their customers' data, have provided legally required notices, and that their use of BKCitas is compatible with data subjects' rights. BK Modules LLC will process such data only per the User's documented instructions and will delete or return it upon contract termination as agreed.
BKCitas makes reasonable efforts to keep the Service available on an uninterrupted basis, but does not guarantee continuous, error-free, or uninterrupted availability. Outages may occur due to maintenance, updates, or force majeure.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, whether express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, and non-infringement. To the extent applicable law does not permit complete exclusion of these warranties, such exclusion applies to the maximum extent permitted.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BK Modules LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, DATA, REPUTATION, OR GOODWILL, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
BK Modules LLC's total cumulative liability to the User, for any cause, shall not exceed the total amount actually paid by the User during the twelve (12) months preceding the event giving rise to the claim, or one hundred US dollars (USD 100) if no payment was made during that period. Some jurisdictions do not allow the limitation or exclusion of certain liabilities; in such cases, these limitations apply to the maximum extent permitted by law.
You agree to indemnify, defend, and hold harmless BK Modules LLC and its officers, employees, agents, and partners from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service in breach of these Terms; (b) violation of third-party rights; (c) unlawful processing of end-customer data; or (d) any content or operation performed under your account.
These Terms take effect upon registration and remain in force for the duration of the subscription. Either party may terminate the agreement by canceling the account. BK Modules LLC may suspend or cancel access immediately in the event of a material breach of these Terms, fraudulent use, or illegal activities, without prejudice to any claims for damages. Upon termination, BK Modules LLC may delete account data no sooner than thirty (30) days after termination, except where retention is required by law.
BK Modules LLC may modify these Terms at any time. Material changes will be notified via email or a panel notice with a minimum of fifteen (15) days' prior notice. Continued use of the Service after that period constitutes acceptance of the revised Terms. If you do not accept the changes, you must cancel your subscription before they take effect.
These Terms are governed by and construed in accordance with the laws of the State of New Mexico and applicable United States federal law, without regard to conflict-of-law principles, and without prejudice to mandatory consumer protection provisions of the User's country of residence. The parties agree to attempt to resolve any dispute amicably within thirty (30) days of written notice. Failing agreement, disputes shall be submitted to the courts of Albuquerque, New Mexico (USA), unless mandatory law in the User-consumer's country of residence establishes different jurisdiction. If any provision is found invalid, the remaining provisions shall remain in full force. Failure to exercise any right shall not constitute a waiver. These Terms constitute the entire agreement between the parties on the subject matter hereof.
Last updated: 10/05/2026
BK Modules LLC provides the following information in compliance with applicable information society and data protection legislation, including Spanish Law 34/2002 (LSSI-CE) for users in Spain and the laws of the State of New Mexico (USA) for other jurisdictions.
This Legal Notice governs the general conditions of access to and use of the website https://citas.bkmodules.com and the BKCitas Service, owned by BK Modules LLC. Access and use of the site constitutes full acceptance of this Legal Notice, as well as the current Privacy Policy and Cookie Policy.
All content of the website and BKCitas software — including source code, databases, visual design, images, iconography, trademarks, trade names, and logos — is the property of BK Modules LLC or of third parties who have granted the corresponding license, and is protected by applicable intellectual and industrial property law.
The name "BKCitas" and the associated logo are protected trademarks owned by BK Modules LLC. Their use, reproduction, imitation, registration, or exploitation — in any form or jurisdiction — without prior written authorization is expressly prohibited. Infringements may result in civil and criminal claims to the fullest extent permitted by applicable law.
Reproduction, distribution, public communication, transformation, or any other form of exploitation of site content without express written authorization from BK Modules LLC is prohibited.
BK Modules LLC does not guarantee the uninterrupted availability of the site or the absence of errors, viruses, or other harmful elements. Under no circumstances shall BK Modules LLC be liable for direct or indirect damages arising from access to, use of, or inability to use the website, to the maximum extent permitted by applicable law. Information on the site is for informational purposes only and may be subject to change without notice.
Without prejudice to what is established in the Terms of Service, the following are expressly prohibited: (a) using robots, crawlers, or scrapers to extract content from the site without authorization; (b) attempting to breach security systems; (c) impersonating BK Modules LLC or its representatives; (d) using the BKCitas brand or image without prior written authorization.
This Legal Notice is governed by the laws of the State of New Mexico and applicable United States federal law. For users residing in the European Union, mandatory consumer protection rules of the applicable member state shall also apply. Any disputes shall be resolved as set forth in the Terms of Service.